Privacy Policy

Last updated: 8/3/2025

Introduction

Kidgen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered children's story creation service.

Information We Collect

Personal Information

  • Email address (for account creation and communication)
  • Display name (optional, for personalization)
  • Profile picture (optional, from Google authentication)
  • Payment information (processed securely through Paystack)

Usage Information

  • Stories you create and their content
  • Images generated for your stories
  • Usage patterns and preferences
  • Device information and browser type
  • IP address and location data

Technical Information

  • Cookies and similar tracking technologies
  • Log files and analytics data
  • Error reports and performance metrics

How We Use Your Information

  • Service Provision: To provide and maintain our story creation service
  • Personalization: To customize stories and improve user experience
  • Communication: To send important updates, support messages, and marketing communications (with consent)
  • Payment Processing: To process subscriptions and payments securely
  • Analytics: To analyze usage patterns and improve our service
  • Security: To protect against fraud and ensure service security
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party services (Paystack, Firebase, ImageKit) to provide our service
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and authorization
  • Regular security audits and updates
  • Access controls and monitoring
  • Secure payment processing through Paystack

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account Data: Retained while your account is active and for a reasonable period after deletion
  • Stories and Content: Stored until you delete them or close your account
  • Payment Information: Retained as required by financial regulations
  • Analytics Data: Aggregated and anonymized for service improvement

Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent for marketing communications

Children's Privacy

Our service is designed for adults creating content for children. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: Help us understand how you use our service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted advertising (with consent)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Kidgen Privacy Team

Email: privacy@kidgen.app

Website: https://kidgen.app